From: vwheeler 

Looks like it is Legitimate pre-installed spyware, you probably do not want it.

http://www.processlibrary.com/directory/files/tgcmd/

"Description:
tgcmd.exe is a process associated with an online support software from
SupportSoft. It is often used for on-line support by large manufacturers
like Sony and Toshiba."



http://www.winpatrol.com/db/freesample/tgcmd.html

"Spyware - TGCMD.EXE

TGCMD.EXE is spyware originally created by Tioga/Support.com. If you're an
{at}Home subscriber, this was probably installed with your Comcast {at}home
software. If you own a Sony Vaio system, it was probably factory installed
along with the Sony Support software."


Randall Parker wrote:
> I installed XP SP2 just now (the machine has been off for months) and
> let it turn on the firewall. Now it is asking me:
>
> Do you want to keep blocking this program?
>
> Name: tgcmd Module
> Publisher: Support.com Inc.
>
> This is a Sony Vaio laptop with all sorts of stuff on it that Sony put
> there. Maybe they put this there as part of their support package.
> Anyone know for sure?
>
> Well, should I feel lucky?

--- BBBS/NT v4.01 Flag-5