From: "Rich" 

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   The answer depends a great deal on who pays.  What someone may ask =
for when they do not expect to pay and what they ask for when the do = often differs.

   My take is that if your customer is offering to pay for new =
development, you advise them when you believe they are making a mistake, =
give them an opportunity to correct it, and give them (and charge them =
for) what they ask.  If they are paying, it's their choice.  Maybe the =
customer is right and you are wrong.  If you would rather not then don't =
take the job or the money that goes with it.

Rich

  "Jeff Shultz"  wrote in message =
news:pan.2005.02.13.01.50.23.581970{at}shultzinfosystems.com...
  The customer comes to your business for a solution - would the =
customer be
  happier if you corrected their errors and gave them an effective =
solution,
  or would they be happier if you let them drive on and sold them a =
bunch of
  stuff they asked for that wouldn't solve their problem?

  On Fri, 11 Feb 2005 20:15:05 -0600,  wrote:

  > Business do not exist without customers.
  >=20
  > "Gary Wiltshire"  wrote in message
  > news:opsl1thkakeipai0{at}news.barkto.com...
  >> On Fri, 11 Feb 2005 03:41:53 -0500, Tony Ingenoso
  >>  wrote:
  >>
  >>> The customer is always right.  Microsoft seems to have lost sight =
of
  >>> this basic business principle.
  >>
  >> No, you just want to leave the customer with that impression.  The
  >> customer is frequently dead wrong.
  >>
  >> --
  >> Gary Wiltshire

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   The
answer depends a great =
deal on who=20
pays.  What someone may ask for when they do not expect to pay and = what=20
they ask for when the do often differs.
 
   My take
is that if your =
customer is=20
offering to pay for new development, you advise them when you believe = they are=20
making a mistake, give them an opportunity to correct it, and give them = (and=20
charge them for) what they ask.  If they are paying, it's their=20
choice.  Maybe the customer is right and you are wrong. 
If = you would=20
rather not then don't take the job or the money that goes with =
it.
 
Rich
 

  "Jeff Shultz" <jeff{at}shultzinfosystems.com=">mailto:jeff{at}shultzinfosystems.com">jeff{at}shultzinfosystems.com=
>=20
  wrote in message news:p=
an.2005.02.13.01.50.23.581970{at}shultzinfosystems.com...The=20
  customer comes to your business for a solution - would the customer=20
  behappier if you corrected their errors and gave them an effective =

  solution,or would they be happier if you let them drive on and =
sold them a=20
  bunch ofstuff they asked for that wouldn't solve their =
problem?On=20
  Fri, 11 Feb 2005 20:15:05 -0600, 
wrote:> Business do =
not=20
  exist without customers.> > "Gary
Wiltshire" <gaw{at}sover.net>">mailto:gaw{at}sover.net">gaw{at}sover.net>
wrote in =
message> news:opsl1thkakeipai0{at}news=
.barkto.com...>>=20
  On Fri, 11 Feb 2005 03:41:53 -0500, Tony
Ingenoso>> <aingenoso{at}hotmail.com>=20">mailto:aingenoso{at}hotmail.com">aingenoso{at}hotmail.com>=20
  wrote:>>>>> The
customer is always right.  =

  Microsoft seems to have lost sight of>>>
this basic =
business=20
  principle.>>>> No, you
just want to leave the =
customer=20
  with that impression.  The>> customer is
frequently =
dead=20
  wrong.>>>>
-->> Gary=20
Wiltshire

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