From: "Glenn Meadows" 

The Windows Centric would be the first thing that would shy me away.

--
Glenn M.


"Chris"  wrote in message
news:42013b42$1{at}w3.nls.net...
> There is a company called Interactive Intelligence Inc (known also as
> I3) and they have a nicely integrated product.  The setup at a previous
> employer was such that the server was on a Windows 2000 Server using AD,
> SQL Server 2000, and an Exchange 2000 Server.  The problem here (IMHO)
> is that it is all Windows-based, but the use of it was nice.  I was able
> to load the client on my laptop and tell the phone switch what number I
> was at at any given time and if a call came in and I was "available"
> then the phone system would call me at the specified number.  Voice mail
> was all saved as WAV files (compressed WAV codecs) and then emailed to
> you.  The system could also change the rings and stuff like that, since
> the client was pc-based (Soft dialing).  Had we implemented the
> technology, it was also capable of VoIP quite nicely.  It's super
> powerful and customizeable.  The big drawback was the cost, both upfront
> and ongoing, and the fact that it was totally Microsoft-centric in its
> support-system needs.
>
> http://www.inin.com
>
> /Chris
>
>
>
>
>
> Glenn Meadows wrote:
> > Voice mail is in the same box, it has a web interface to allow users to
> > configure their own extension and program speed dials on their phone,
has an
> > IMAP server so that you can get voice mail in email if you want.  It's
some
> > Unix variant in the box.  VX, or something like that.
> >
> > Hey, I didn't design it, I just use it, as it was put in before I was in
the
> > picture, it's paid for, and it DOES work VERY well.  We've really had
zero
> > problems with it at all... .
> >

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