From: "Geo" 

I can't imagine even thinking about a phone system that was dependent on so
much crap. I can see it now, you set it all up and then find out it's going
to cost another $20,000 for backup software so you can run a backup just in
case something breaks.

Geo.

"Glenn Meadows"  wrote in message
news:42013e09$1{at}w3.nls.net...
> The Windows Centric would be the first thing that would shy me away.
>
> --
> Glenn M.
>
>
> "Chris"  wrote in message
news:42013b42$1{at}w3.nls.net...
> > There is a company called Interactive Intelligence Inc (known also as
> > I3) and they have a nicely integrated product.  The setup at a previous
> > employer was such that the server was on a Windows 2000 Server using AD,
> > SQL Server 2000, and an Exchange 2000 Server.  The problem here (IMHO)
> > is that it is all Windows-based, but the use of it was nice.  I was able
> > to load the client on my laptop and tell the phone switch what number I
> > was at at any given time and if a call came in and I was
"available"
> > then the phone system would call me at the specified number.  Voice mail
> > was all saved as WAV files (compressed WAV codecs) and then emailed to
> > you.  The system could also change the rings and stuff like that, since
> > the client was pc-based (Soft dialing).  Had we implemented the
> > technology, it was also capable of VoIP quite nicely.  It's super
> > powerful and customizeable.  The big drawback was the cost, both upfront
> > and ongoing, and the fact that it was totally Microsoft-centric in its
> > support-system needs.
> >
> > http://www.inin.com
> >
> > /Chris
> >
> >
> >
> >
> >
> > Glenn Meadows wrote:
> > > Voice mail is in the same box, it has a web interface to allow users
to
> > > configure their own extension and program speed dials on their phone,
> has an
> > > IMAP server so that you can get voice mail in email if you want.  It's
> some
> > > Unix variant in the box.  VX, or something like that.
> > >
> > > Hey, I didn't design it, I just use it, as it was put in before I was
in
> the
> > > picture, it's paid for, and it DOES work VERY well.  We've really had
> zero
> > > problems with it at all... .
> > >
>
>

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