From: Chris 

I have to side with Rich on this one.  If I have a client that wants to
hire me, I'll do what they ask and charge them for it.  Part of the
pre-hire process is determining what they want and whether I can/will do it
for them.  If it is something I think they should do differently, I will
tell them of this other way to accomplish their objective.  If the client
is clueless and still wants to proceed with their own plan that I know
won't work, I refer them elsewhere.  If they want to listen to my advice
and work with me to find the best solution for them, let's talk.
  In the end, it is the customer who pays, but a satisfied customer
comes back.  I've noticed that you can give a customer complete crap and,
as long as they feel good about your service and their interactions with
you, they'll come back.   I have seen this in many establishments.

/Chris

Rich wrote:
>    The answer depends a great deal on who pays.  What someone may ask
> for when they do not expect to pay and what they ask for when the do
> often differs.
>
>    My take is that if your customer is offering to pay for new
> development, you advise them when you believe they are making a mistake,
> give them an opportunity to correct it, and give them (and charge them
> for) what they ask.  If they are paying, it's their choice.  Maybe the
> customer is right and you are wrong.  If you would rather not then don't
> take the job or the money that goes with it.
>
> Rich
>
>
>     "Jeff Shultz"      > wrote in message
>     news:pan.2005.02.13.01.50.23.581970{at}shultzinfosystems.com...
>     The customer comes to your business for a solution - would the
>     customer be
>     happier if you corrected their errors and gave them an effective
>     solution,
>     or would they be happier if you let them drive on and sold them a
>     bunch of
>     stuff they asked for that wouldn't solve their problem?
>

--- BBBS/NT v4.01 Flag-5