Date: Fri, 10 Sep 1999 15:56:41 -0400
From: RUBEN FIGUEROA
To: SHANE CARAVEO
Subject: 
Newsgroups: win.navigator
Message-ID: 
X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
Lines: 61

Shane,
I had done that. Andrea fixed me up, said that the registration was not
in the system yet.

After update new problem. My Platinum express says it will not load
because my wcsrv.dll file is reporting version 1.445 and my platinum
xpress is for the original version. My front end it out of service now.

How do I now update my platinum xpress. I have downloaded the update
file and patch.exe and run them previous to the upgrade.




-> Jeff, download ftp://ftp.santronics.com/files/autoupdate.zip , unzip to
-> your wc5 directory and overrite the autoupdate.exe, then try it again.


-> ->     Shane,
-> ->     I have found that my autoupdate is not working. I am on version
-> -> 1.445. If I try to update I select telnet or dial up and after a few
-> -> checks I get the message "We are sorry but the autoupdate server was
-> -> unable to find your registration"

-> -> My registration # is 07-2898, and I have verified that my key code
-> -> registration number are entered correctly.

-> -> Suggestions?

-> -> -> -> This was fixed in the update available as of today.

-> -> -> -> -> found this in my log:

-> -> -> -> -> 02 {01040001} JEFF MCCARTER [Administrator] - Parkton on at
-> -> -> -> ->       * Modem result: CONNECT 31200
-> -> -> -> ->       {09040001} Run client request for SYSTEM.
-> -> -> -> ->       {09050001} Run client request for Browser Client denie
-> -> -> -> -> .
-> -> -> -> ->       {09040001} Run client request for Instant Message C
-> -> -> -> ->       {09050001} Run client request for Browser Client denie
-> -> -> -> -> .
-> -> -> -> ->       {09050001} Run client request for Browser Client denie
-> -> -> -> -> .
-> -> -> -> -> 12:03 Signed off.

-> -> -> -> -> Mean anything to you, I am signed in remote and will see if
-> -> -> -> -> info in the docs tonight.

-> -> -> -> -> Thanks.


-> -> -> completed update, read docs, set items in config sys as docs instr
-> -> -> still does not work. Read book for 4 hours last night. My problem
-> -> -> probably lies int he fact that after I read my administrator ma
-> -> -> have to find all the small docs that show the changes. Is there a
-> -> -> complete file of current documentation? It would be great to have
-> -> -> current information to reference as I set this up.



--- Platinum Xpress/Win/WINServer v3.1