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| subject: | Re: Trend Micro Security Suite 2005 update F..ks up XP SP2 PCs |
From: "Rich Gauszka"
My words concerning auto-updates were a bit stronger this morning. How the
hell a security update 'pattern' could cause that is beyond me unless
they've recently hired some Symantec antivirus programmers
"Mike '/m'" wrote in message
news:tpvk611hs9tf3na8mt696181mlcjfm0qvp{at}4ax.com...
>
> I hate auto-updates, I hate auto-updates, I hate auto-updates...
>
>
> On Sat, 23 Apr 2005 12:29:46 -0400, "Rich Gauszka"
> wrote:
>
>>Looks like Trend Micro didn't test their updates last night. I got burned
>>on
>>the one PC that was running the software. The System process was at 100%
>>and
>>stayed there on startup making for a very unusable PC. Unfortunately I
>>didn't find out about trend Micro's solution till i went through the
>>trial
>>and error process of Safe Mode - Disable drivers - reboot
>>
>>-----------------------------------------------------
>>
>> Windows XP Service Pack 2 machines with critical patches and
>> PC-cillin
>>Internet Security 2005 starts to experience high CPU utilization after
>>updating to Pattern 594
>>
>>
>>
>> Product: PC-cillin Internet Security
>>
>> Version: 2005
>>
>> Solution ID: 24264
>>
>> Created: 4/22/2005 6:23:14 PM
>>
>>
>>
>> Problem:
>>
>> Solution: To resolve the issue:
>>
>>
>> 1.. Start the machine in safe mode:
>>
>>
>> 1.. If the computer is running, shut down Windows, and then turn
>>off the power.
>>
>>
>> 2.. Wait 30 seconds, and then turn the computer on.
>>
>>
>> 3.. Start entering the F8 key. The Windows Advanced Options Menu
>>appears.
>>
>> Note: If the Keyboard Error message appears, restart the
>> computer
>>and try again.
>>
>>
>> 4.. Select the Safe mode option.
>>
>>
>> 5.. Press Enter. The computer will then begin to start in Safe
>>mode.
>>
>>
>> 2.. Go to the c:\program files\trend micro\Internet Security 2005
>>directory then delete lpt$vpn.593 and/or lpt$vpn.594.
>>
>>
>> 3.. Restart the computer. After restarting, open PC-cillin and
>>perform an update by clicking Update Components.
>>
>> In case you are unable to update properly, a manual update can be
>>performed. Refer to Solution 21946.
>>
>>
>
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