From: "Geo" 

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There are businesses where the employees are allowed to give a customer =
advice that may not be "good for the business". For example when
someone = asks me about Netlink dsl service in an area where we have no
other = options except dialup, I regularly suggest they go to cable instead
of = pushing our "high speed" dialup offerings. Not because it's
better for = Netlink but because it's better for ME in that I can sleep
better = knowing I gave them the best advice I could. Sometimes that ends
up = being good for netlink in that word that we are honest gets spread, =
sometimes we lose a possible dialup customer.

As for the windows catalog, did I not say MS rep? Somehow I don't think =
you will find them to be the same thing. But ok, point accepted, =
Microsoft does tell people about all the stuff that's available if you =
use the catalog.

Geo.
  "Rich"  wrote in message news:428f5648{at}w3.nls.net...
     With any business at the extreme you will get to "because it is =
good for the business".  The difference lies in how you do this and =
whether it works.  I see businesses make choices that are customer =
unfriendly though easier or cheaper for them.  I try to avoid these and =
question their long term success.

     In answer to your false claims that follow consider that on the =
Windows XP Start menu there is a menu item labeled Windows Catalog that =
takes you to a site with almost entirely non-Microsoft products.  In the =
media player category there are 126 items.  See =
http://www.windowsmarketplace.com/results.aspx?bcatid=3D285.

  Rich

    "Geo"  wrote in message
news:428f2a27{at}w3.nls.net...
    Well ok I see your point but the motivation is not "because its good =
for customers" the motivation is "because its good for MS".
The = motivation is really no different than with car companies. Go ask a =
microsoft rep about software for windows like say a media player and = they
aren't going to tell you about anything but the MS versions and if = you
talk to the people who make that media player they are going to tell = you
MS is no different than the car companies who don't want you buying =
non-OEM parts.

    Geo.
      "Rich"  wrote in message news:428e013c{at}w3.nls.net...
         Yes, because it is good for customers.  Do that and you get =
more customers buying more product.

      Rich

        "Geo"  wrote in message =
news:428db969{at}w3.nls.net...
        Because it is good for customers? More like because it drives =
windows sales (what good is an OS that can only run MS software?)

        If MS was really doing it because it is good for customers, =
there would be a linux version of Office.

        Geo.
          "Rich"  wrote in message news:428d8235{at}w3.nls.net...
             There is an aftermarket but little supported by the =
manufacters.  My car manufacturer only wants me to buy parts they sell =
and service from them.  I can go elsewhere but not with their aid.  In =
contrast Microsoft encourages hardware and software manufactures to =
develop products for Windows even when this is in competition to = products
Microsoft offers.  Why?  Because it is good for the customers.  = It is
easy to build on Windows and with Windows.  Why do you think there = is
such a large market for Windows and products for Windows?

          Rich

            "Geo"  wrote in message =
news:428b1443$1{at}w3.nls.net...
            Oh right, you are stuck running goodyear tires and OEM =
brakepads and there is no such thing as an aftermarket windshield.=20

            My point remains, when I go and download sygate I get the =
current version, when I download AVG I get the current version (perhaps =
not the current definitions but the software is at least the latest =
build), etc. Even if you do find some software where the initial = download
isn't current and requires a patch, it doesn't require that you = patch it
twice just to get up to date.

            Geo.
              "Rich"  wrote in message news:428ab5cb{at}w3.nls.net...
                 Nice spin.  Maybe you should use cars as an example =
again and how the car manufactures do little so support a third party =
after market.  Which do you think is more customer oriented now?

              Rich

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There are businesses where the =
employees are=20
allowed to give a customer advice that may not be "good for the =
business". For=20
example when someone asks me about Netlink dsl service in an area where = we have=20
no other options except dialup, I regularly suggest they go to cable = instead of=20
pushing our "high speed" dialup offerings. Not because it's
better for = Netlink=20
but because it's better for ME in that I can sleep better knowing I gave = them=20
the best advice I could. Sometimes that ends up being good for netlink = in that=20
word that we are honest gets spread, sometimes we lose a possible dialup =

customer.
 
As for the windows catalog, did I not =
say MS rep?=20
Somehow I don't think you will find them to be the same thing. But ok, = point=20
accepted, Microsoft does tell people about all the stuff that's = available if you=20
use the catalog.
 
Geo.

  "Rich" <{at}> wrote in message news:428f5648{at}w3.nls.net...
     With
any business at the =
extreme you=20
  will get to "because it is good for the
business".  The =
difference=20
  lies in how you do this and whether it works.  I see businesses =
make=20
  choices that are customer unfriendly though easier or cheaper for =
them. =20
  I try to avoid these and question their long term =
success.
   
     In
answer to your false =
claims that=20
  follow consider that on the Windows XP Start menu there is a menu item =
labeled=20
  Windows Catalog that takes you to a site with almost entirely =
non-Microsoft=20
  products.  In the media player category there are 126 =
items.  See http=">http://www.windowsmarketplace.com/results.aspx?bcatid=3D285">http=
://www.windowsmarketplace.com/results.aspx?bcatid=3D285.=

   
  Rich
   
  

    "Geo" <georger{at}nls.net>=20">mailto:georger{at}nls.net">georger{at}nls.net>=20
    wrote in message news:428f2a27{at}w3.nls.net...
    Well ok I see your point but the =
motivation is=20
    not "because its good for customers" the motivation is
"because its =
good for=20
    MS". The motivation is really no different than with car companies. =
Go ask a=20
    microsoft rep about software for windows like say a media player and =
they=20
    aren't going to tell you about anything but the MS versions and if =
you talk=20
    to the people who make that media player they are going to tell you =
MS is no=20
    different than the car companies who don't want you buying non-OEM=20
    parts.
     
    Geo.
    

      "Rich" <{at}> wrote in message news:428e013c{at}w3.nls.net...
        
Yes, because it is =
good for=20
      customers.  Do that and you get more customers buying more=20
      product.
       
      Rich
       
      

        "Geo" <georger{at}nls.net>=20">mailto:georger{at}nls.net">georger{at}nls.net>=20
        wrote in message news:428db969{at}w3.nls.net...
        Because it is good for =
customers? More like=20
        because it drives windows sales (what good is an OS that can =
only run MS=20
        software?)
         
        If MS was really doing it =
because it is=20
        good for customers, there would be a linux version of=20
        Office.
         
        Geo.
        

          "Rich" <{at}> wrote in message news:428d8235{at}w3.nls.net...
            
There is an =
aftermarket but=20
          little supported by the manufacters.  My car manufacturer =
only=20
          wants me to buy parts they sell and service from them.  I =
can go=20
          elsewhere but not with their aid.  In contrast Microsoft=20
          encourages hardware and software manufactures to develop =
products for=20
          Windows even when this is in competition to products Microsoft =

          offers.  Why?  Because it is good for the =
customers. =20
          It is easy to build on Windows and with Windows.  Why do =
you=20
          think there is such a large market for Windows and products =
for=20
          Windows?
           
          Rich
           
          

            "Geo" <georger{at}nls.net>">mailto:georger{at}nls.net">georger{at}nls.net>
=
wrote in=20
            message news:428b1443$1{at}w3.nls.net...
            Oh right, you are stuck =
running=20
            goodyear tires and OEM brakepads and there is no such thing =
as an=20
            aftermarket windshield. 
             
            My point remains,
when I go =
and=20
            download sygate I get the current version, when I download =
AVG I get=20
            the current version (perhaps not the current definitions but =
the=20
            software is at least the latest build), etc. Even if you do =
find=20
            some software where the initial download isn't =
current and=20
            requires a patch, it doesn't require that you patch it twice =
just to=20
            get up to date.
             
            Geo.
            

              "Rich" <{at}> wrote in message news:428ab5cb{at}w3.nls.net...
                 Nice =
spin.  Maybe=20
              you should use cars as an example again and how the car=20
              manufactures do little so support a third party after=20
              market.  Which do you think is more customer oriented =

              now?
              Rich
              =
 

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