From: Douglas Smith 

Per your advice and went and did that. Then it barfed on another registry
key.  Gave permissions to both keys.   The initial install
worked, but the upgrade barfed on the same keys.   I just love the
registry.

 - Doug.



In article , georger{at}nls.net says...
> Using regedt32.exe go to that key and check the security settings, make sure
> your user has full access rights, install the program then change the rights
> back to what they were.
>
> Geo.
>
> "Douglas Smith"  wrote in message
> news:MPG.1d044f7fee295d17989726{at}news.barkto.com...
> > On a WinXP SP2 will current updates, I am attempting to install
> > Diskeeper (Executive Software).   Almost at the end of the install, it
> > aborts with a Windows error:
> >
> > Error 1402.Could not open key:  UNKNOWN\DfrgSnapin.DfrgSnapin.1\CSLID.
> > Verify that you have sufficient access to that key, or contact your
> > support personnel.
> >
> > This happens when installing under the Administrator login or my own
> > admin-equivalent login.   I tried Googling it, but found no real info on
> > fixing the problem.  The MS KB suggests that it is a Windows 98/ME
> > problem, but this is XP.
> >
> > Any ideas on how to fix this?
> >
> >  - Doug.
>
>
>

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