From: "Glenn Meadows" 

I'll turn on the Outlook logging and see what happens next time it comes
up. It's NOT something that happens everyday, just once in a blue moon.

--

Glenn M.
"Rich"  wrote in message news:42a906f6{at}w3.nls.net...
   Password prompts are triggered by authentication demands from the server.
If you are getting prompted it is because the server requested it or you
configured Outlook to prompt.  Enabling Outlook logging and/or capturing a
network trace would go a long way to indicate why a prompt occurs.

Rich

  "Glenn Meadows"  wrote in message
news:42a8fc91$1{at}w3.nls.net...
  On my system, it's SurgeMail, POP3/SMTP, and an IMAP account on our NBX
  phone system for voice mail, and a POP3 account to the server that Scott
has
  for the other office (MailMax), which is located in Texas, so there are 3
  accounts right now.  But this happened prior to the addition of the POP3
  account in Texas.  The popup is for the surgemail pop3 account.  I've used
  the SMTP authentication both on and off, no change.  This comes and goes.
  It will stay for a day or so, then just go away for weeks/months.  The
  suspect machine (bosses laptop a Dell), Windows XPPro, fully patched.  No
  network connectivity problems. I have the connection icon displayed in the
  task bar, and have no notification messages about loss of network
  connection.  And during this mail is sent and retrieved between popups.
His
  machine has been repeatedly rebooted, as has the mail server, and the
switch
  between him and the mail server.

  --

  Glenn M.
  "Rich"  wrote in message news:42a794df{at}w3.nls.net...
     Account settings are a per-user.  This could be a difference, either by
a
  settings change or disk/memory corruption.  It would be interesting if
other
  users on the same machine or another MAPI profile under the same user have
  this issue.

     Password prompting is a per-use per-account setting.  It also can be
  triggered by the server.  As one example, below is the setting for a
  Microsoft Exchange Server account in Outlook 2003.  Your intermittent
  behavior though sounds like it is the server rejecting the authentication
  and forcing the reauth for the session.

     What I haven't seen in this thread is the type of account, type of
  server, and authentication mechanism used.  If using Windows integrated
auth
  then whether these are domain accounts or not, if the user logs on to that
  domain account or uses saved passwords, and similar is probably also
  relevant.




  Rich

    "Glenn Meadows"  wrote in message
  news:42a78d57$1{at}w3.nls.net...
    But why would it work for some clients going to the same address from
the
    same network, and not others (I know Scott, and we've been struggling
with
    this for some time).

    I still have one or two Outlook XP installs where the login window pops
  up,
    asking for password, you click OK after entering it, and it goes away.
    Then, on the next retrieve cycle, it's back.  Mail still sends and
  retrieves
    properly, and nobody else in the building has that problem.  I've moved
to
  a
    different switch port, etc.  Then, when it goes away, it's gone for
weeks.
    We even ran that laptop without AV for a couple of days.

    --

    Glenn M.
    "Rich"  wrote in message news:42a76d60{at}w3.nls.net...
       I'm surprised that a virus scanner could cause the error reported.  I
    believe that error indicates that none of the email accounts support the
    recipient's address usually because it's an unsupported transport (not
    SMTP).

    Rich

      "John Cuccia"  wrote in message
    news:d4dea1d9dqjoijde9hnhvmd686k4n40k36{at}4ax.com...
      Did you try sending mail with no virus scanner installed?

      On Wed, 08 Jun 2005 12:02:45 -0400, Scott 
      wrote:

      >Replaced it with AVG Anti-Virus; same problem(s)
      >Scotty/SpiritWolf
      >
      >
      >John Cuccia wrote:
      >> On Tue, 07 Jun 2005 18:00:10 -0400, Scott

      >> wrote:
      >>
      >>
      >>>Problem:
      >>>
      >>>MS Outlook fails to send a message. As SOON as the Send/Receive
  button,
      >>>I get it back in the inbox with:
      >>
      >>
      >> Are you running Symantec AV software?  If so, uninstall it and try
      >> sending again.  If successful, you can reinstall SAV.
      >>

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