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echo: nthelp
to: All
from: Glenn Meadows
date: 2005-06-09 21:40:06
subject: Re: MS Outlook: What is it`s problem??

From: "Glenn Meadows" 

On my system, it's SurgeMail, POP3/SMTP, and an IMAP account on our NBX
phone system for voice mail, and a POP3 account to the server that Scott
has for the other office (MailMax), which is located in Texas, so there are
3 accounts right now.  But this happened prior to the addition of the POP3
account in Texas.  The popup is for the surgemail pop3 account.  I've used
the SMTP authentication both on and off, no change.  This comes and goes.
It will stay for a day or so, then just go away for weeks/months.  The
suspect machine (bosses laptop a Dell), Windows XPPro, fully patched.  No
network connectivity problems. I have the connection icon displayed in the
task bar, and have no notification messages about loss of network
connection.  And during this mail is sent and retrieved between popups. 
His machine has been repeatedly rebooted, as has the mail server, and the
switch between him and the mail server.

--

Glenn M.
"Rich"  wrote in message news:42a794df{at}w3.nls.net...
   Account settings are a per-user.  This could be a difference, either by a
settings change or disk/memory corruption.  It would be interesting if
other users on the same machine or another MAPI profile under the same user
have this issue.

   Password prompting is a per-use per-account setting.  It also can be
triggered by the server.  As one example, below is the setting for a
Microsoft Exchange Server account in Outlook 2003.  Your intermittent
behavior though sounds like it is the server rejecting the authentication
and forcing the reauth for the session.

   What I haven't seen in this thread is the type of account, type of
server, and authentication mechanism used.  If using Windows integrated
auth then whether these are domain accounts or not, if the user logs on to
that domain account or uses saved passwords, and similar is probably also
relevant.




Rich

  "Glenn Meadows"  wrote in message
news:42a78d57$1{at}w3.nls.net...
  But why would it work for some clients going to the same address from the
  same network, and not others (I know Scott, and we've been struggling with
  this for some time).

  I still have one or two Outlook XP installs where the login window pops
up,
  asking for password, you click OK after entering it, and it goes away.
  Then, on the next retrieve cycle, it's back.  Mail still sends and
retrieves
  properly, and nobody else in the building has that problem.  I've moved to
a
  different switch port, etc.  Then, when it goes away, it's gone for weeks.
  We even ran that laptop without AV for a couple of days.

  --

  Glenn M.
  "Rich"  wrote in message news:42a76d60{at}w3.nls.net...
     I'm surprised that a virus scanner could cause the error reported.  I
  believe that error indicates that none of the email accounts support the
  recipient's address usually because it's an unsupported transport (not
  SMTP).

  Rich

    "John Cuccia"  wrote in message
  news:d4dea1d9dqjoijde9hnhvmd686k4n40k36{at}4ax.com...
    Did you try sending mail with no virus scanner installed?

    On Wed, 08 Jun 2005 12:02:45 -0400, Scott 
    wrote:

    >Replaced it with AVG Anti-Virus; same problem(s)
    >Scotty/SpiritWolf
    >
    >
    >John Cuccia wrote:
    >> On Tue, 07 Jun 2005 18:00:10 -0400, Scott 
    >> wrote:
    >>
    >>
    >>>Problem:
    >>>
    >>>MS Outlook fails to send a message. As SOON as the Send/Receive
button,
    >>>I get it back in the inbox with:
    >>
    >>
    >> Are you running Symantec AV software?  If so, uninstall it and try
    >> sending again.  If successful, you can reinstall SAV.
    >>

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