->[snip]
-> Needless to say with my customer thinking I was screwing  -> up his
computer with my software I didn't make a third -> attempt. (Thank God I
had my new wcppp running I got -> him online using that) But I have
never seen any error's -> when installing navigator. Is there something I
should check -> in the future or advise my customers before installing 
-> navigator on these new systems running Windows 98.

I am not sure if this is your problem but one thing I would caution you
about is that you can get a GPF with InstallSheild if the user has
Intellimouse installed.  You have to hit Ctrl-Alt-Del, Select Mswheel
from the list, and click End Task. 
--- Platinum Xpress/Win/WINServer v3.1