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echo: nthelp
to: All
from: Mike `/m`
date: 2005-08-03 21:55:14
subject: Re: ZoneAlarm upgrade 6.0.631.003 - arghh!!!

From: Mike '/m' 

On Wed, 3 Aug 2005 21:35:05 -0400, "Rich Gauszka"
 wrote:

>If anyone is thinking of upgrading their ZoneAlarm firewall to 6.0.631.003
>I'd advise waiting. I tried it on three separate PCs (all running XP SP2  -
>up to date with patches )  . The Toshiba laptop used the free version the
>other two used the 'Pro' version
>
>
>Sony Vaio laptop - constant reboot
>
>Toshiba Laptop -  >5 minute logoff
>
>Desktop - couldn't remember access settings
>
>For the slow logoff ZoneAlarm forum contributors said it wasn't releasing
>handles properly
>
>http://forum.zonelabs.org/zonelabs/board/message?board.id=gen&message.id=27150
#M27150
>
>The latest version (ZA free 6.0.631.003) is slow/does not release handles in
>user profile hive during shut down.
>
>To solve this and speed up shutdown, install UPHclean, an additional MS
>service.
>
>http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b5
70-42470e2f3582&displaylang=en
>
>It should install and be set to start automatically; if not go start, run,
>type services.msc. In the window that opens, scroll down to User profile
>hive cleanup, double click on it, and in the box that opens, set it to
>automatic startup.
>
>In event viewer, applications, you'll see information event log occurring
>during a shut down: UPHclean, if you look at event properties, it tells you
>that it forced zlclient to release a whole set of handles. Example (replaced
>user info by XXXXXX):
>-----------------------------------
>
>While some have had decent results with the upgrade their are many with
>problems similar to mine
>
>http://forum.zonelabs.org/zonelabs
>

Are you sure you can believe what you read on microsoft.com?    It seems
I was criticized for doing exactly that.  ;-)

 /m

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