From: "Glenn Meadows" 

Rich,

I checked, this AM, and the paths on both displayed opened files are
exactly the same, and neither can be closed.

Any other place to look (like in the registry) where there might be a
duplicate entry that can/should be removed?

Also, the gazillion reminders popping up are related to the lost displayed
names on the top of the contacts. He's having to open each contact, change
the Displayed Name to an alternate format, and save and close the contact
(All initially displayed with blank names).  This then updates the
particular reminder, and allows it to be dismissed.  Not sure how we're
going to get the reminders that point to "missing emails" out of
the reminder list though, as you can't dismiss them, since the original
link can't be found.

Any pointers to where those are stored (if they're accessible) would be helpful.

After the Compact, the file is now down to 656mb, instead of 1.9gig. 
That's encouraging.

--

Glenn M.
"Rich"  wrote in message news:433c9e62$1{at}w3.nls.net...
   In Office XP the PST file I/O uses 32-bit file offsets.  In Office 2003
the file I/O uses 64-bit offsets.  I don't know if the file format itself
has some limit.  As I have a PST that is larger than 2GB that I use with
Office 11.

   If you have two PSTs reported as opened I would check to see if you don't
have two different paths to the same file.  If this happened to me I would
go to the data file options and if two are listed remove one.  If only one
is listed I would delete the MAPI profile and recreate it.

Rich

  "Glenn Meadows"  wrote in message
news:433c45c6$1{at}w3.nls.net...
  The 2 gig file size limit...is that an Outlook limit, or a hard OS/File
  System limit?  Running on Windows 2K, and I believe formatted partition is
  NTFS.  Might be Fat32 though..

  Reason I ask, is I just spent the bulk of today repairing a PST file that
  had exceeded the file size, and could not be opened.  Had to download the
  2gig limit truncation program, and then run Scanpst.exe to repair the
file.
  Lots of resulting corruption, for example, all the peoples names are gone
in
  his contacts list, but the internal info on each entry is there.

  He's now getting close to 3000 reminders opening, almost like every
reminder
  he's ever set is now back.

  In the process of correcting this, we did upgrade to Office XP from Office
  2K.  At least in Office XP, the reminders come up in a Reminders list,
  rather than a gazillion popup reminder windows on his desktop, which was
  crashing Outlook.

  Also, now even though we're only opening 1 PST file, it shows as 2, which
  are identical, and neither can be closed, which does indicate it's the
same
  file, with 2 instances being displayed.  Even the indications on the
folder
  list match, when an email arrives, it shows as (1) in both inboxes.
Anyone
  have any clue how to fix that????

  He's in massive "trim" mode right now, as well as running compact on the
  file.  What really killed him space was, is he has tons of documents saved
  with his Tasks list, and tons of attachments included in his email.
.

  --

  Glenn M.

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