TIP: Click on subject to list as thread! ANSI
echo: consumer_report
to: DON LEWIS
from: AUGUST ABOLINS
date: 1997-12-11 20:32:00
subject: Sears does a no no

Hi Don!
On 11-22-97 at 04:33:02PM, Don Lewis of 1:114/20 wrote to Wes Leatherock:
 DL> ..I also started to bring in defective batteries only near closing time,
 DL> when everybody was in a hurry to go home and not interested in
 DL> thoroughly testing batteries, because on two occasions Sears said
 DL> that my bad but still warranted battery had nothing wrong with it (a
 DL> failed cell with low specific gravity in each case).
Good strategy.  But are they obligated to produce a new replacement battery 
on the spot?  Couldn't they give some sort of story that they will need to 
test it first and only give a replacement the next business day?
.:. /Žug
--- FleetStreet 1.21+
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* Origin: -- eXpress_><_conneXions -- bancroft, ontario (1:163/144)

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