Steve Brack writes in a message to Matt Smith
SB> Again, apples & apples. The $20 extended warranty will eliminate
SB> the cost of repairs, each of which would have cost $39 plus
SB> parts, or an estimated $59. Or comparing to replacement, instead
SB> of repair, the $20 extended warranty will eliminate the $160
SB> charge you would have to pay to replace it. And, since the
SB> extended warranty covers unlimited repairs or replacement,
SB> it could save even more money over the course of years of
SB> use. Further, the extended warranty's coverage does not alter
SB> as the cost of repair or replacement increases, protecting
SB> the purchaser from price inflation. There are 7,000 U.S. locations
SB> at which products can be left for repair, and repair is done
SB> within two weeks in most cases.
Now, I like Radio Shack stuff. I want to say that up front!
BUT!
My experience with Radio Shack stuff is that I get tired of it and trash it
about the time it gets ready to break. After 10 or 15 years of troublefree
service, it's just plain time to trade up to new features. In other words, I
*don't* buy the extended warranty. (I have a 1972 DX-160 still in daily
service...)
AND:
My one brush with RS repair was *very* less than satisfactory. I sent in a
CB that was having intermittent transmit power. Only reason I sent it in was
that I couldn't find the schematic to do it myself - and I was short on time
to play with it. Anyway, they sent it back "no trouble found" and
*unrepaired*. It still had the same problem. Mind you, I had given them a
*paragraph* of symptoms that all pointed at the RF finals. They *obviously*
never opened the case!
I got the CB home, opened it up, resoldered the (obvious) cracked joints on
the final transistors and it has worked perfectly ever since.
Does this make me want to use RS repair or to do it myself next time? You
tell me.
(If you want invoice ticket numbers and such to follow this up, just holler.)
--- COUNTERPoint 2.3
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