From: "Glenn Meadows" 

Thanks, I'll give that a try this AM when he arrives at work.

--

Glenn M.
"Rich"  wrote in message news:4393b165$1{at}w3.nls.net...
   Try Tools/Options, Mail Setup, Data Files.  Select it and click Remove.

Rich

  "Glenn Meadows"  wrote in message
news:43939eea$1{at}w3.nls.net...
  One final help question.

  There's an "extra" Personal Folder listed in his Outlook (obviously
remnants
  from an old PST file).  Outlook errors when trying to do anything with
this
  file, such as doing a right click on it to select close, with the error
that
  it can't find the file.  Therefore, it's stuck in the folder list.  This
  seems to now be causing his Blackberry Desktop Manager software to error
  when trying to setup synchronization.  No PST file shows in the file to
sync
  with, and the Browse button in the Blackberry software is grayed out.  His
  PST file(s) are in the MS default location (../user/local
  settings/application data/Microsoft/outlook, but I presume since it can't
  find one of the PST files that's listed somewhere, it won't initialize.

  The question is, where is the information for the location of the PST
files
  stored, and can it be manually edited to correct this situation?  I
presume
  some is in the registry, but are there any other Outlook ini files that
  can/should/need to be edited?

  I've done a full uninstall/re-install (with re-boots in-between), but
  obviously stuff is stored somewhere, as this persists through a
re-install.

  --

  Glenn M.
  "Glenn Meadows"  wrote in message
  news:4391e270$1{at}w3.nls.net...
  > OK, Thanks.  I didn't recall if it was Outlook 2k2 or 2k3 that had the
  > larger file limit.  Obviously, it is 2k3.  Thanks.
  >
  > Our COO gets TONS of large attachments in reports, contracts, etc, that
  > get sent back and forth during negotiations, and all that gets kept in
his
  > sent and inboxes.  His last attempts at archiving were failing, which he
  > failed to tell me, as the archive was at 1.8 gig, and his pst was also
at
  > 1.9 gig. At least Outlook failed more gracefully than Outlook 2k did
  > .  2K just crashed, 2k2 died with a strange error message, but
never
  > corrupted anything.  Just wouldn't download any email.
  >
  > He's doing a bunch of archiving/house cleaning this weekend.  I think
what
  > was getting him, is that he routinely has to go back into old archives
  > looking for financial info that was sent several years ago, and what he
  > was doing, was re-importing into his open archive folder, all of the
older
  > email inbox stuff, rather than just opening the old archive pst.  Now I
  > showed him how to open/close older archives, which will save him a bunch
  > of space, and a bunch of time.
  >
  > --
  >
  > Glenn M.
  > "Rich"  wrote in message news:43910617{at}w3.nls.net...
  >   Outlook 2003 introduced the new larger format.  If you create a new
PST
  > in 2003 the dialog shows two options
  >
  >
  >
  >
  > Outlook 2002 uses 32-bit file I/O.  There may be a format limit that
  > restricts size to 2GB.  I have a file > 2GB with Outlook 2003 and the
new
  > format PST.
  >
  > Rich
  >
  >  "Glenn Meadows"  wrote in message
  > news:4390b35f{at}w3.nls.net...
  >  Or did our discussion revolve around Outlook 2003???  (A mind is a
  > terrible
  >  thing to get fuzzy)...LOL...
  >
  >  --
  >
  >  Glenn M.
  >  "Glenn Meadows"  wrote in message
  >  news:4390b03e$1{at}w3.nls.net...
  >  > Open for discussion/clarification:
  >  >
  >  > From a prior discussion about this, I was under the
  > impression/assumption
  >  > that the 2 gig file limit for PST files in Outlook 2002 (Office XP)
was
  >  > removed, unlike Office 2k.  This article at the MS knowledgebase
seems
  > to
  >  > contradict that, unless SP3 changes this:
  >  >
  >  > http://support.microsoft.com/default.aspx?scid=kb;en-us;305108
  >  >
  >  > SYMPTOMS
  >  > If you try to copy files to a personal folders (.pst) file that
exceeds
  >  > the 1.82 gigabyte (GB) limit in Outlook 2002, you may receive the
  >  > following error message:
  >  > Can't copy the items. The operation failed.
  >  > CAUSE
  >  > This problem can occur because Outlook 2002 limits the .pst file size
  > to
  >  > approximately 1.82 GB.
  >  > RESOLUTION
  >  > To resolve this problem, obtain the latest service pack for Microsoft
  >  > Office XP. For additional information, click the following article
  > number
  >  > to view the article in the Microsoft Knowledge Base:
  >  >
  >  > --------------------
  >  >
  >  > I've now pulled the SP3 full install, haven't applied it yet, as we
  >  > created a new PST file, than moved/imported/archived the troubling
  > files.
  >  >
  >  >
  >  > --
  >  >
  >  > Glenn M.
  >  >
  >
  >
  >

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