SB>         I disagree.  It's really a difference in philosophy.  We make
SB>         it a point to provide the kind of expertise that the
SB>         discounters usually don't.  
    My experience as a _customer_ at a variety of RS locations is that 
salesman knowledge of product issues is often (if not usually) poor, though 
that may be a problem locally only.
    My experience is that RS is a great place to buy nuts-and-bolts 
electronics stuff like connectors, surge protectors, phone hardware like 
jacks.  But I find it a frustrating place to shop for complex stuff.  When I 
shop for something like a phone answerer, it's at Circuit City or some other 
local discount chain.
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