From: waldo kitty 

"Geo"  wrote in news:444957d7$1{at}w3.:

> Try searching the registry for the Q number, find the entry there and
> delete it then try windowsupdate site. That's the only other thing I
> can think to try if its not in add/remove programs.


i was able to locate "Q837009" in the registry... i started to do
something like that but i wasn't sure that it was a "Q" number
since everything i've seen on it has all been "KB" instead of
"Q"...

in any case, i saved that registry entry and will retry the install of that patch...

FWIW: here's the entry as i found it...

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{2cc9d512-6db6-4f1c-8979-9a41fae88de0}]
{at}="Q837009"
"IsInstalled"=dword:00000001
"Version"="6,0,2800,1409"
"ComponentID"="Q837009"


so, what does that tell us??


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