From: "Glenn Meadows" 

On the wireless router side, you should be able to visit the manufacturers
website, and download a manual.  In the manual, is how to reset the router
back to factory defaults, which will also reset the password to the factory
default.  This is typically done by holding down the reset button while
plugging in the power, or some variation on that theme.  Then, you can just
re-configure the router to how you want it to work.

Can you not un-install the VPN, or have you already done that, and are
still hosed?  Is there possibly a restore point you can roll the machine
back to prior to the VPN install?

--

Glenn M.
"David B"  wrote in message
news:448036d2$1{at}w3.nls.net...
> Yes, kids, I'm still alive and well, and living in suburban Atlanta.
>
> Okay, problem.
>
> My fiance has a good friend who thinks she is sharp technically. The woman
> is a lawyer; I'll skip my opinion of her and just say I don't miss her
> when she's gone. Anyway, she came by the other night and wanted help on a
> case, and Melanie spent all night helping her organize papers and such.
> Somewhere in the process of this, the woman decided to install some kind
> of VPN and in general massively hosed the setup on Melanie's laptop. Now,
> it doesn't want to talk to the Netgear 614 wireless router, much less get
> to the internet.
>
> One thing I see is that not only is the workstation service not started,
> it isn't even available to start. This prevents me from doing some of the
> things I need to do. One problem we also have is I can't simply delete the
> wireless connection and recreate it because the person who set this up for
> her before we met password protected the router- not a bad thing to do, of
> course, but now no one knows the actual password, much less the internet
> service password and ID. But that isn't what I need help for at the
> moment.
>
> What the heck do I do to get Workstation Service into the mix?
>
> David
>

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