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echo: nthelp
to: Robert G Lewis
from: Mike N.
date: 2006-07-05 11:22:00
subject: Re: Is Microsoft actually listening to its customers?

From: Mike N. 

On Wed, 5 Jul 2006 09:12:19 -0500, "Robert G Lewis"
 wrote:

>Or using the wrong cd to fix a problem causing a
>problem etc. Practices people have been doing for years with MS saying
>nothing about it ( that I'm aware of anyway) now causing problems.

   Or, even worse, those customers who were completely legal with the right
product keys who had the temerity to use a real 3rd party firewall,
properly configured?   They wrestle with WGA for a few hours, then come to
find out it was just the firewall.  Is MS going to compensate them for lost
time?   No (unless the class action lawsuit comes around).

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