Hi Kris,

-=> Kris Steenhaut wrote to Andrew Grillet <=-

 KS>    Dag Andrew,
 KS> vrijdag 22 oktober 1999 08.19, Bericht van Andrew Grillet aan All:

 AG> I was running Warp Connect with fixpack 40, on a VESA bus 486
 AG> when my VGA card suffered hardware death.

 AG> I have more Vesa VGA cards than is good for a normal
 AG> human, so I simply swapped it out. Unfortunately, it was
 AG> a different brand. This meant attempting a switch back
 AG> to VGA. This failed - the scan rate was bizarre.

 AG> Obviously time for a re-install.

 KS> Not so, for two reasons:

 KS> 1ø You only have to delete the syslevel.os2 and syslevel.fpk files in
 KS> the \OS2\INSTALL directory.

Unfortunately, there is no obvious way to access this information - especially
when your scan rate is set to one your monitor can't handle.

 KS> 2ø You should have had no trouble at all, if, after having replaced the
 KS> hardware, you'd had rebooted with an alt-F1 --> F3 operation.

That was what I meant by 'switch back to VGA' - I did it, but it did not
function as intended.

 KS> Just the basics. Next time, before action, do ask first.

Exactly how am I supposed to ask when my system is dead? I can only access
Fido via OS/2 on that machine.

Despite numerous postings by many people, my origian point remains valid - 
that once a fixpack has been applied, a re-install is 'forbidden'. There may
be hacks that get around this, but there are legitimate reasons why a user
may wish to reinstall after a fixpack has been applied, and the user should
be offered a choice, and not a 'refusal to act as needed by the purchaser'.

This type of authoritarian treatment of legit users tends to drive them in
the direction of freeware, while a more flexible and co-operative approach 
would give users a warm feeling inside (possibly near the credit card).

Andrew

... Computer Hacker wanted. Must have own axe.
--- Blue Wave/Maximus