JM>I went back several posts in this thread and could not find any
JM>information on what product we are dealing with. If the customer
JM.could post his ATI7 or just give me the serial number I will look
jm>into it.
JM>Looking through the thread I saw some posts that disturbed me. There
JM>were several people complaining about the Courier PCMCI cards that can
JM>not be upgraded. I do not believe all of the Rockwell based products
JM>can be upgraded either. It really surprises me that more of the
JM>pre-V90 products can not be upgraded. This should not inspire the "I
JM>will never buy a ______ modem again." response. If the product works
JM>good with the code it was purchased with, I do not see an issue.
Here's the first message posted to this conference.  I've since seen
many that seem to support the "not upgradeable", went to the web site
and couldn't find my model or series listed, sent an e-mail to the
technical support folks, who asked for more info, which I sent, and
haven't heard anything from them since.  For tracking purposes, my
e-mail is tjparker@texas.net, but am not optimistic at this point.
====================================================================
Packet: ALAMOCTY
  Date: 3/30/98 (7:53 AM)                Number: 15729
  From: TOM PARKER                       Refer#: None
    To: ALL                            Received: No
  Subj: no V90 for PCMCIA?          Conf: (310) F: USRobotics Modems
--------------------------------------------------------------------
  Have a Courier V.Everything PCMCIA, which I duly registered for x2
on 11/21/96 and got back "Your registration was successfully saved".
Got the key to enable it on 3/31/97.  Went to upgrade to x2, preparatory
for V.90, couldn't get it to take, so called USR Courier Support and was
told "Your modem is not upgradeable" and was then asked "What made you
think it was?", to which I replied it was a courier V.Everything.
ATI7 information is:
Product type            US/Canada PCMCIA Options
                        HST,V32bis,Terbo,VFC,V34+
FAX Options             Class 1/Class 2.0
Clock Freq              20.6 MHz
Eprom                   256k RAM
32k Supervisor date         5/14/96
DSP                     4/29/96
Supervisor rev          7.1.6 DSP
Rev                     1.4.2
Serial Number           0010150516L67507
   What's the deal?  Only reason I bought this modem for my laptop
(besides handling the sorry San Antonio telephone lines best) was to be
able to upgrade.
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 þ OLXWin 1.00 þ May the FORCE be with you!!!
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