G'day Bob,



14 Jun 96 08:12, Bob Lawrence wrote to Rod Gasson:



 BL>> It's almost certain to be voltage, probably a 12V spike with

 BL>> lots

 RG>> Or excessive current.

 BL>   Maybe negative voltage...



Or negative current ;-)



 BL> was stuffed, $2 an hour and no end in sight... and the customer

 BL> squealed like a pig when I told him stiff shit.

 BL>   What else can you do?



Perform miracles...  like a real tech does :-)



 RG>> almost guarantee that no one else around here would have any

 RG>> success with it either. :-( It's a worry isn't it.

 BL>   There comes the time when common sense has to triumph over honour.



Yup.



 BL>   In my experience, if you tell the guy honestly what is happening,

 BL> he'll still squeal.



I did, he did, so I squealled louder.



 BL> If you offer to keep it and look at it in your

 BL> spare time, he'll turn nasty.



Actually HE suggested I keep it "incase another one comes in that I

could use parts from".



I kinda laughed at him and told him that I don't use parts out of one

customers machine in an attempt to fix another. (which I don't - as it

takes too long and I end up with two broken machines)



He then suggested that I might get another machine in that is also not

worth repairing and I could make one good one out of the two.. I

admitted that this was possible, but that these machines are usually so

reliable that they rarely get scrapped..

He just doesn't seem to appreciate that this is one of those one in a

million type faults. :-(



 BL> It's easier to tell him to fuck off.



I tried that..  not in those words though.



 BL>   Tell him he's got an unfixable VCR... and he'll take it to some kid



I have.

Well, I told him that I'm not going to spend any more money on it and

that if he wants me to perserveer  with it then he's gunna be

parting with his money up front.



 BL> who will fix it by wiping the shit off the back panel and changing

 BL> the mains lead.



LOL.

Probably.



Cheers,

Rod



___ QWKRR128 V4.50 [F]



--- FMail 0.94