TIP: Click on subject to list as thread! ANSI
echo: usr_modems
to: GENE LOWRY
from: JEFF MCCLAIN
date: 1998-05-03 20:59:00
subject: Re: Usr Promises

-> GL> An ATI7 from your terminal software will return both the modem's
-> GL> features and it's supervisor and DSP revision dates.
-> DK> Yes I know but what is the latest?
-> Sorry, I can't tell you for the Sportster line.  Perhaps Jeff or
-> Technical Support could tell you from the model number and serial
-> number of your modem. If my memory erred when thinking you're asking
-> about Sportsters please advise and I"ll give you a Courier history.
->
-> Gene Lowry
I went back several posts in this thread and could not find any
information on what product we are dealing with. If the customer could
post his ATI7 or just give me the serial number I will look into it.
Looking through the thread I saw some posts that disturbed me. There
were several people complaining about the Courier PCMCI cards that can
not be upgraded. I do not believe all of the Rockwell based products
can be upgraded either. It really surprises me that more of the
pre-V90 products can not be upgraded. This should not inspire the "I
will never buy a ______ modem again." response. If the product works
good with the code it was purchased with, I do not see an issue.
Jeff McClain
3Com Online Support
--- FidoPCB v1.5 beta-'j'
---------------
* Origin: U.S.Robotics Support-USA 847-982-5092 (1:115/500)

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