I'm writing for my dad, who is having a hard time getting his money's worth
from AOL. He's been on AOL for several years and paid for it under the "one
year" plan. Now he's having trouble with it.
He has a 486 system with a 33.6 modem, Windows 3.11. He has the AOL software
installed and also MS Internet Explorer...not sure if it's 3.0 or 4.0 now,
but he's tried both and has the same trouble with both. The problem? He tries
to get on the web and very seldom is successful in staying on it. He seems to
always get dumped off.
He wants to surf the web and it's frustrating to start to do so and then get
dumped. FWIW, I have a similar MB/chip, Windows 3.1 (no 3.11), MS IE 3.0 and
a slower modem, and in a year of my husband's use of AT&T WorldNet and now my
new ISP, we haven't gotten dumped but once.
Anyone ever had a similar problem? How did you resolve it?
-donna
--- GEcho 1.00
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* Origin: The Education Station, Poway, CA - Mail Only (1:202/1411)
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