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echo: os2prog
to: PETER FITZSIMMONS
from: Bruce Simpson
date: 1995-05-10 09:50:00
subject: watcom $upport

PF>After getting one of those form-letters back from their internet
id,saying "
PF>one is going to bother reading your messages",  I blew a fuse.

Actually everyone at Watcom *does* get the oportunity to read messages
sent to tech{at}watcom.on.ca but normally you will get no reply other than
the canned response.  It is still a viable vehicle for reporting bugs.

Watcom offers a 60-day free support period after which you can subscribe
to a range of support-plan options.

Personally I have found that they're pretty good at addressing problems
and the quality of their product is such that I haven't needed much
support anyway.

Disclaimer: Don't work for them, Don't sell their product, Just use it
as my primary development tool.

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