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echo: nthelp
to: All
from: Chris Robinson
date: 2002-11-13 17:04:46
subject: Win2000 Minidump - random reboot

From: Chris Robinson 


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We've just got 2 new HP workstations at work which I set up yesterday. They
cam ready with Win2k SP3 and a CAD application we use.  Today both PC's
have rebooted themselves.  This was completely random and out of the blue
(not a blue screen though).  The PC's literally rebooted with no sign of a
crash or anything.

I have the minidump files that were created.  The event log said:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e
(0x80000003, 0x80455d67, 0x00000000, 0xbb4d08cc). Microsoft Windows 2000
[v15.2195].

Can I open the minidump file or send it to MS for analysis as this is a
less than desirable situation to be in with two new PC's.  I have seen
Windows 2000 do this before on other PC with no apparent reason (is this a
Win2k "feature"?).

I have noticed that the PC's have that Intel Application Accelerator
installed (http://www.intel.com/support/chipsets/iaa/ for those who haven't
heard of it).  This came installed as default but I've heard lots of bad
stories about using it and was thinking that this may be the possible
cause?  I think I'll also check for BIOS updates tomorrow morning.

Any advice on where to go from here because I'm stumped!...

Chris.

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We've just got 2 new HP workstations at work which I set up
yesterday.  They cam ready with Win2k SP3 and a CAD application we
use.  Today both PC's have rebooted themselves.  This was
completely random and out of the blue (not a blue screen though). 
The PC's literally rebooted with no sign of a crash or anything.
I have the minidump files that were created.  The event log said:
The computer has rebooted from a bugcheck.  The
bugcheck was:
0x0000001e (0x80000003, 0x80455d67, 0x00000000, 0xbb4d08cc). Microsoft
Windows 2000 [v15.2195].
Can I open the minidump file or send it to MS for analysis as this is
a less than desirable situation to be in with two new PC's.  I
have seen Windows 2000 do this before on other PC with no apparent reason
(is this a Win2k "feature"?).
I have noticed that the PC's have that Intel Application Accelerator
installed (http://www.inte" target="new">http://www.inte">http://www.intel.com/support/chipsets/iaa/">http://www.inte
l.com/support/chipsets/iaa/ for those who haven't heard of
it).  This came installed as default but I've heard lots of bad
stories about using it and was thinking that this may be the possible
cause?  I think I'll also check for BIOS updates tomorrow morning.
Any advice on where to go from here because I'm stumped!...
Chris.

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