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| subject: | Re: Win2000 Minidump - random reboot |
From: "Rich"
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I looked. Unforfunately there isn't enough in them for me to =
diagnose with a quick check. I did note that there are drivers that I =
didn't recognize. Are you running IHV provided drivers? Do you know if =
they were WHQL certified and if not whether there are WHQL certified =
versions available.
If you can, configure your computers to create full dumps intead of =
minidumps. The full dumps are much larger but contain more information =
for diagnosis.
Rich
"Chris Robinson" wrote
in message =
news:3DD36786.EB2D226C{at}NOSPAMtotalise.co.uk...
Rich, All,=20
The minidumps are posted in binaries under the same subject.=20
Thanks,=20
Chris.=20
Rich wrote:=20
If you post the minidump here I can take a quick peek to see if =
an automatic analysis points to any particular component. You can do =
this yourself if you download the debugger package from =
http://www.microsoft.com/ddk/debugging/default.asp. I thought that =
Windows 2000 offered to submit kernel mode crash dumps but my memory is =
fuzzy. Windows XP will offer to submit both kernel mode and user mode. =
Rich =20
"Chris Robinson" wrote in =
message news:3DD2862F.CC1D4163{at}NOSPAMtotalise.co.uk...We've just got 2 =
new HP workstations at work which I set up yesterday. They cam ready =
with Win2k SP3 and a CAD application we use. Today both PC's have =
rebooted themselves. This was completely random and out of the blue = (not
a blue screen though). The PC's literally rebooted with no sign of = a
crash or anything.=20
I have the minidump files that were created. The event log said:=20
The computer has rebooted from a bugcheck. The bugcheck was: =
0x0000001e (0x80000003, 0x80455d67, 0x00000000, 0xbb4d08cc). Microsoft =
Windows 2000 [v15.2195].=20
Can I open the minidump file or send it to MS for analysis as this =
is a less than desirable situation to be in with two new PC's. I have =
seen Windows 2000 do this before on other PC with no apparent reason (is =
this a Win2k "feature"?).=20
I have noticed that the PC's have that Intel Application =
Accelerator installed (http://www.intel.com/support/chipsets/iaa/ for =
those who haven't heard of it). This came installed as default but I've =
heard lots of bad stories about using it and was thinking that this may =
be the possible cause? I think I'll also check for BIOS updates = tomorrow
morning.=20
Any advice on where to go from here because I'm stumped!...=20
Chris.
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I
looked. =
Unforfunately there=20
isn't enough in them for me to diagnose with a quick check. I did = note=20
that there are drivers that I didn't recognize. Are you running = IHV=20
provided drivers? Do you know if they were WHQL certified and if = not=20
whether there are WHQL certified versions available.
If you
can, configure your =
computers=20
to create full dumps intead of minidumps. The full dumps are much
= larger=20
but contain more information for diagnosis.
Rich
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