Hello Derk!
 you wrote to Howard Brazee:
 DD> Their service really stinks in Europe, so join the club! We don't get
 DD> answers, tech questions can't be answered etc etc
 DD> The moderator of the USR echo in Holland got so fed up with USR he sold
 DD> his Courier and bought a Zyxel instead. That will answer your question
 DD> I think...
STOP! WAIT! HOLD YOUR BREATH! (but not too long) :-)
I didn't sold my Courier and still don't think about selling it. I've used 
several modems in the past 10 years and none of them did come close to the 
Courier. Just looking to the hardware and the way it works it's still one of 
the best modems sold.
But for me that's not the only thing that counts. Also the support is one of 
the things that makes a 'good modem' for me. I was (and still am) thinking of 
buying a second modem and a Courier (perhaps even a Courier-I) was on top of 
the list. But USR isn't the only one making good modems and I also count in 
the support when buying a product, USR moved down on my list and ZyXEL and 
ELSA are now the numbers 1 and 2.
ZyXEL because I know they also make good hardware and as far as I know the 
support is good (I don't have any experience myself with ZyXEL at this 
moment). ELSA which I do have experience with myself and I'm very pleased 
with my hardware (ISDN Terminal Adapter and a VGA adapter) as well as with 
the support from ELSA.
Greetings,
   Jos Huijnen
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