Hello Rick!
27 Apr 98, Rick Graham writes to Mark Loofburrow:
 RG> Yeah, you might have stumbled over it and broken a leg or even the
 RG> modem.  Which carrier co. delivered it?  I've made arrangements with
 RG> UPS, Feded, and Airborne *not* to leave anything here unless it's
 RG> handed to a warm body. (we live very rural, aka "country").
    Airborne left it. My other three USR modems showed up via Fed-x whom put 
a note on the door. At least I got it in time.
 RG> PRODUCT PRICE
 RG> External Courier I-Modem ISDN/V.34 Model 1                 $ 349
 RG> Internal Courier I-Modem ISDN/V.34 Model 1 (ISA)           $ 299
    I think that is an old list. The external Imodem is about $50 more than a 
V.Everything.
 RG> With Bob Juge here to pick his brain, who needs a team?  But I
 RG> understand your frustration if there is no I-team for support.  But
 RG> you have toll free calls to 3Com/USR don't you?
    Yep. Even though if me/gte don't get things configured correctly, that 
pretty much kills my two data lines. From all the horror storys that I've 
heard about getting ISDN lines installed and configured correctly, I think 
that I may be on the phone to 3Com/USR and/or GTE.
 RG> I read a few weeks ago HST was broken in I-Modem code, but since been
 RG> repaired.  Last reportI saw Sunday (26th) was "Modem Pool 8/16 ISDN
 RG> hst functionality is broken in Imodem 2.2.2 code."
    HST does not concern me at all. Actually, much of the internal workings 
of the Imodems V.Everything does not really concern me as it will only be 
used for OUTGOING calls, which I'm expecting to connect at v120 instead of 
any of the analog protocalls. Incoming data calls (IE: My fidonet node) will 
be sent to the analog device port, which has a perfectly functional 
V.Everything external plugged into it.
    Looking at the date codes on the modem, I think it was built in January, 
so I did go ahead and upgrade the firmware to include v90. I did find it odd 
that it only has a 20MHZ processor in it.
 RG> Is the Analog device port on the Imodem 'alive' at all times for
 RG> dialing out or does it have to be configured to work?
    The ISDN line has to be configured or "conditioned" properly as well as 
the Imodem needs to be configured properly for the analog device port to 
rk.
 RG> Just checked the 3Com site...says, "...To find out more about I-team,
 RG> call 1-888-877-4736."  Have you stumbled across the 3Com/USR www site:
 RG> http://totalservice.usr.com/cgi-bin/w3com/start?totalservice+i-team
    The web page asks you to call the 1-888 number which has a recording 
saying something like "we are experencing telephone difficultys, please leave 
a message and the Iteam will call you back."
    I left 2-3 messages and never got a call back. Oh-well.
Mark - Sysop/Sysadmin GATE306/Crystals.aloha.or.us
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