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| subject: | Re: Win2000 Minidump - random reboot |
From: "Rich"
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If you post the minidump here I can take a quick peek to see if an =
automatic analysis points to any particular component. You can do this =
yourself if you download the debugger package from =
http://www.microsoft.com/ddk/debugging/default.asp.
I thought that Windows 2000 offered to submit kernel mode crash dumps =
but my memory is fuzzy. Windows XP will offer to submit both kernel = mode
and user mode.
Rich
"Chris Robinson" wrote
in message =
news:3DD2862F.CC1D4163{at}NOSPAMtotalise.co.uk...
We've just got 2 new HP workstations at work which I set up yesterday. =
They cam ready with Win2k SP3 and a CAD application we use. Today both =
PC's have rebooted themselves. This was completely random and out of = the
blue (not a blue screen though). The PC's literally rebooted with = no
sign of a crash or anything.=20
I have the minidump files that were created. The event log said:=20
The computer has rebooted from a bugcheck. The bugcheck was: =
0x0000001e (0x80000003, 0x80455d67, 0x00000000, 0xbb4d08cc). Microsoft =
Windows 2000 [v15.2195].=20
Can I open the minidump file or send it to MS for analysis as this is =
a less than desirable situation to be in with two new PC's. I have seen =
Windows 2000 do this before on other PC with no apparent reason (is this =
a Win2k "feature"?).=20
I have noticed that the PC's have that Intel Application Accelerator =
installed (http://www.intel.com/support/chipsets/iaa/ for those who =
haven't heard of it). This came installed as default but I've heard = lots
of bad stories about using it and was thinking that this may be the =
possible cause? I think I'll also check for BIOS updates tomorrow =
morning.=20
Any advice on where to go from here because I'm stumped!...=20
Chris.=20
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If you
post the minidump =
here I can=20
take a quick peek to see if an automatic analysis points to any = particular=20
component. You can do this yourself if you download the debugger
= package=20
from http://www.mi" target="new">http://www.mi=">http://www.microsoft.com/ddk/debugging/default.asp">http://www.mi=
crosoft.com/ddk/debugging/default.asp.
I thought
that Windows =
2000 offered to=20
submit kernel mode crash dumps but my memory is fuzzy. Windows XP = will=20
offer to submit both kernel mode and user mode.
Rich
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