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echo: os2
to: Bob Wright
from: Ruth Argust
date: 1999-10-12 01:23:28
subject: OS/2 friendly ISP

Hi Bob.

Bob Wright wrote in a message to Ruth Argust:

 RA> The secret is that AT&T uses CHAP for connection but, of
 RA> course, they don't tell you that part of it.

 BW> I presume that you're referring to the "Worldnet" variant?

Yes, that's the one I tried out and then proceeded to drop.

 BW> The attglobal.net setup still seems to use PAP... at least I 
 BW> haven't had to make any changes other than just to server 
 BW> addresses to change over from ibm.net.

Well that makes it easier.

When I tried AT&T net, no one would give me any decent answers although I was
online waiting with tech support for over an hour. After really trying my
patience, the guy who was being extremely discourteous finally gave me a URL
they have for a help page for using OS/2 and other OS's with AT&T net. That
was after they told me over and over that that only support WinWhatever. I
didn't even want "support," only some answers to why I couldn't connect since
I had the correct ip, dns, convoluted login name, etc. Had he bothered to say
the word CHAP, I would have figured it out.

Although I was able to get running immediately thereafter, in about a week, I
called and cancelled the 30 day free trial since I figured for my money I
didn't have to put up with totally rude tech people who cringe so at the
thought of my using OS/2 to the point of telling me to get with the times.

                              *ruth*

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* Origin: The Great White South (1:2404/201)

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