From: Chris Robinson 


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The culprit: graphics card drivers.

The people who provided the system for us installed Diamond Fire GL2
drivers (both Windows and BIOS drivers).  These were found to be wrong as
the card supplied is infact an ATI Fire GL2 and not the Diamond.  I updated
the BIOS and Windows versions of these drivers and that seams to have
solved it (1 week and counting.........).

Thanks for your help guys :o)

Chris 

Chris Robinson wrote:

> We've just got 2 new HP workstations at work which I set up
> yesterday.  They cam ready with Win2k SP3 and a CAD application we
> use.  Today both PC's have rebooted themselves.  This was completely
> random and out of the blue (not a blue screen though).  The PC's
> literally rebooted with no sign of a crash or anything.
>
> I have the minidump files that were created.  The event log said:
>
> The computer has rebooted from a bugcheck.  The bugcheck was:
> 0x0000001e (0x80000003, 0x80455d67, 0x00000000, 0xbb4d08cc). Microsoft
> Windows 2000 [v15.2195].
>
> Can I open the minidump file or send it to MS for analysis as this is
> a less than desirable situation to be in with two new PC's.  I have
> seen Windows 2000 do this before on other PC with no apparent reason
> (is this a Win2k "feature"?).
>
> I have noticed that the PC's have that Intel Application Accelerator
> installed (http://www.intel.com/support/chipsets/iaa/ for those who
> haven't heard of it).  This came installed as default but I've heard
> lots of bad stories about using it and was thinking that this may be
> the possible cause?  I think I'll also check for BIOS updates tomorrow
> morning.
>
> Any advice on where to go from here because I'm stumped!...
>
> Chris.

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The culprit: graphics card drivers.
The people who provided the system for us installed Diamond Fire GL2
drivers (both Windows and BIOS drivers).  These were found to be
wrong as the card supplied is infact an ATI Fire GL2 and not the
Diamond.  I updated the BIOS and Windows versions of these drivers
and that seams to have solved it (1 week and counting.........).
Thanks for your help guys :o)
Chris <HP Tech support don't know what they're talking about 1/2
the time>
Chris Robinson wrote:
We've just got 2 new HP workstations at work which
I set up yesterday.  They cam ready with Win2k SP3 and a CAD
application we use.  Today both PC's have rebooted
themselves.  This was completely random and out of the blue (not a
blue screen though).  The PC's literally rebooted with no sign of
a crash or anything.
I have the minidump files that were created.  The event log said:
The computer has rebooted from a bugcheck.  The
bugcheck was:
0x0000001e (0x80000003, 0x80455d67, 0x00000000, 0xbb4d08cc). Microsoft
Windows 2000 [v15.2195].
Can I open the minidump file or send it to MS for analysis as this is
a less than desirable situation to be in with two new PC's.  I
have seen Windows 2000 do this before on other PC with no apparent reason
(is this a Win2k "feature"?).
I have noticed that the PC's have that Intel Application Accelerator
installed (http://www.inte" target="new">http://www.inte">http://www.intel.com/support/chipsets/iaa/">http://www.inte
l.com/support/chipsets/iaa/
for those who haven't heard of it).  This came installed as
default but I've heard lots of bad stories about using it and was thinking
that this may be the possible cause?  I think I'll also check for
BIOS updates tomorrow morning.
Any advice on where to go from here because I'm stumped!...
Chris.


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