* Original Area: comp.os.os2.announce
* Original From: Dave_Sandel{at}bocaraton.ibm.com

From: Dave_Sandel{at}bocaraton.ibm.com
Subject: INFORMATION:  How to correct the Developer Connection packaging
Organization: University of Hawaii

Submitted by:   Dave Sandel (dave_sandel{at}bocaraton.ibm.com) Source:        
Dave Sandel (dave_sandel{at}bocaraton.ibm.com) Date received:  1995 December 5
Date posted:    1995 December 7
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Note: Please read if you are a customer of The Developer Connection for
OS/2 in the US, Canada or Asia Pacific region.  Customers in Europe,Latin
America, Middle East and Africa have different packaging and are not
affected.

      Our Packaging Vendor Goofed

Upon receipt of our Developer Connection for OS/2 Volume 9 shipment, we
discovered that the physical packaging was not correct.  All of the
components are fine and the product function is correct, but it is a little
difficult to remove some of the components from the case. Because Volume 9
is very exciting (includes a new Compiler category, as well as the
Developer API Extensions that were featured in the Volume 8 newsletter), we
knew you wouldn't want us to delay shipment.  So, we made the decision to
ship the package as-is and give you instructions how to reassemble the
package correctly, if you so desire.

If you have Volume 8, please follow that structure.  Otherwise,reassemble
the package as follows:

1) Remove all of the components from the plastic package.   You should have
6 CDs (4 Volume 9 OS/2 CDs and 2 Volume 5 LAN CDs), 1 User's Guide,a LAN
insert, and a back insert with a barcode.

2) Turn the package so the clear plastic sleeve is on top.  Insert the
User's Guide into the clear plastic sleeve.  When you turn the first page,
the back of the User's Guide is on the left.  On the right is a page with a
white backing and a CD cutout.  The rest of the book is filled with these
CD pages on the right.  Start putting the CDs into these blank CD pages,
starting with Volume 9 CD disc 1 for OS/2, through CD disc 4 for OS/2. 
Then continue with Volume 5 CD disc 1 for LAN and end with Volume 5 CD disc
2 for LAN.    Now go back to the page with Volume 9 CD disc 4 and slip
behind it the LAN insert page.  Turn the page and you should see the LAN
insert page on the left, with the Volume 5 CD disc 1 on the right.  Go to
the last page and put the back insert behind the Volume 5 CD disc 2.  When
you close the package, you should see the back insert.

We are sorry for this inconvenience and hope we made the right decision not
to delay the shipment.  Enjoy your new volume of The Developer Connection
for OS/2!

The Developer Connection Team

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