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echo: wperfect
to: AUGUST ABOLINS
from: DAVID CHESSLER
date: 1998-01-31 15:03:00
subject: Re: Corel`s WP8 Address B

On 30 Jan 98, 09:00am, August Abolins wrote to all
on the subject of "Re: Corel's WP8 Address B":
>     Anyone here experience frequent blue-screen-of-death exception error 
>     screens in W95 when using Corel's Suite 8?
>     A W95 machine that seems to exhibit atleast one "exception error" a 
>     month. It's ridiculous.  Here is what happened recently (as reported
No. We did a survey in the users group, and that seems to be a
lot better than what most people experience with Win95.
>     in a log book that I told the user to jot down ANY problems).  The 
>     user didn't have any other applications open at the time.  They
You also have to jot down exactly what you were doing, and see if
you can replicate it. Generally, it's a problem with a specific
DLL or conflict between two DLLs, and you have to try to isolate
it.
>     opened up the Corel Suite 8 Address Book as a separate application.  
>     No problem sofar.  As soon as they clicked on "File" to open up a 
>     new book, the blue screen of death pops up with the exception error 
>     message and prompts the user to Ctl-Alt-Del.   THEN the user was 
>     prompted to insert a new blank diskette in drive A.  Details in the 
>     log book are terse at this point but the diskette has a file on it 
>     called "SCANDISK.DAT" or something like that.
I have heard of problems with one of hte versions of Suite 8
address book or Corel Central (not necessarily this problem).
There is a second version of Central released.
Scandisk.dat suggests that Win95 ran scandisk and this is the
report. It could be a hardware problem. It could be a conflicting
>     If this is a problem with the version of Corel Suite 8, then I could 
>     try to get an update, but the current experience is frustrating to 
>     the user.
I don't know, but there is an update of Suite 8 to 268, and an
update of central, too.
>     Any ideas?   Not sure which version of Suite 8 they've got (will 
>     check) but it was the first version soon after the product 
>     availability. 
That may have had 2 updates, the first to 225 (I think) and the
second to 268.
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