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echo: nthelp
to: Adam Flinton
from: Robert Comer
date: 2003-05-01 10:53:18
subject: Re: Help with Win98 & USB

From: "Robert Comer" 

I've never had good luck using USB on Win98 PC, there's all sorts of
oddities that can crop up.  I'd almost suggest getting a new USB2 card that
has its own Win98 drivers...

- Bob Comer


"Adam Flinton"  wrote in message
news:3eb0ee24$1{at}w3.nls.net...
> Oh the shame....
>
> My parents have bought a number of USB devices (USB1) & eventually the
> number has climbed to more then 2 (the number of USB ports on the
> machine itself (Palm PDA cradle, 2 epson printers & an epson scanner).
>
> My advice over the phone (as I was away at the time)...get a USB hub.
>
> Anyone can plug in a hub etc....I thought.
>
> OK problem. My mother followed the how to I wrote exactly & the USB hub
> is plugged in OK & all the devices coming off it are plugged in OK. My
> mother followed all the directions & the Win98 CD is stored in the CD
> drive for use & she just clicked the relevant popup buttons to install it.
>
>
> However the "USB Hub" in the system view is not working as it says the
> NTKERN.VXD is not working properly.
>
> If you try to re-install the USB hub sh*t happens. Unplug the hub remove
> the device & reboot. OK so far. Then plugin the hub & it says
"found new
> hardware "USB hub"" etc . Install from the Win 98 CD
& then bang a BSOD
> with:
>
> "C:\Windows\System\VMM32.VXD(NTKERN.VXD)
>
> Fatal Exception 0E has occurred at 0028:cO26B3D1 in NTKERN(06)+ 000005E1"
>
> Any ideas? Does Win 98 have a "refresh from CD" semi-reinstall / fix
> option? AFAICT no fixes of Windows updates have ever occurred & the
> machine is running the exact same level of Win98 as is on the CD.
>
> I can not believe that something which is meant to be as simple as
> plugging in a USB hub has lead to this....I have to admit to blaming my
> mother initially over the phone because I could not believe that
> something so simple could have gone wrong w/o my mother & her "static
> fingers"....but after all the "OK unplug the hardware &
I'll do it" the
> embarrasment of "actually mum it does look like it wasn't your
fault"......
>
> Adam
>

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