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echo: nthelp
to: Rich
from: David Blair
date: 2003-05-07 23:29:52
subject: Re: Terminal services/other

From: "David Blair" 

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I just discovered the issue, and it is something which really ticks me = off.=20

I have a Sygate software firewall installed on the machine, but it is =
disabled at the moment because it was causing some issues I haven't had =
the time (or inclination) to deal with for now. I set it to be disabled =
at startup, assuming that was that- it wouldn't start at boot time = unless
I manually started it.

Wrong.


I noticed suddenly all my drive mappings went awry on my other machines.

I started looking at the server and tried restarting the Server service, =
and looking at everything in there, when I noticed... Sygate service was =
started. After I had told it NOT to start at boot.=20

Nasty email to Sygate to follow. What really is irksome is I = specifically
recall having manually set that service not to start = previously.

Thanks for having been there trying to help. It's hard to debug a = problem
when someone else's product isn't doing what they say it will = do.

By the way, I'm not sure if I installed NetMon or not. I usually try to =
install everything I can find to install on the CD. And I do have =
multiple adaptors, but only 1 is employed.

I wasted 4 hours on this and missed half of a baseball game. I'm REALLY =
pissed. I don't mind chasing problems when they're legit, but I really =
don't like it when I disable something and it doesn't really disable =
itself.=20

(Unfortunately, I expect the reply will be "unsupported on
pre-released = platforms.")

Ack! Thanks, again, Rich. I always appreciate the help.
  "Rich"  wrote in message news:3eb9d1d5$1{at}w3.nls.net...
     If you have Network Monitor installed on the client you can capture =
the network traffic on the client to see what if anything is returned by =
the server.  If you don't have NetMon installed on the server, install =
it.  It's a Windows component.  Capture the traffic there and see if =
anything is coming from the client.

     If you have multiple network adapters check if you have Terminal =
Services configured to listen only on specific adapters.

     Finally, try telnet from the same client to a different port on the =
server, say 445.

  Rich

    "David Blair"  wrote in message =
news:3eb9cfc8{at}w3.nls.net...
    Here's what happened:

    E:\Documents and Settings\David R. Blair>telnet 192.168.0.54 3389
    Connecting To 192.168.0.54...Could not open connection to the host, =
on port 3389
    : Connect failed


    So, I take it there is something I need to look at in the network =
layers. I didn't change anything, but something obviously is wrong. I = can
start a TS session back to it's own TS server, by the way (which is = too
bizarre for me!) What should I look at?=20

    By the way, this machine is the only one on a wireless adapter.
      "Rich"  wrote in message news:3eb9c324{at}w3.nls.net...
         Test if you can telnet from the problem client to port 3389 on =
the server.  If not, the problem is in the network layers and not =
Terminal Services.

         If telnet works, go to the server and clear the event logs then =
attempt to connect.  Look to see if the logs have anything interesting.

      Rich


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I just discovered the issue, and it is =
something=20
which really ticks me off. 
 
I have a Sygate software firewall =
installed on the=20
machine, but it is disabled at the moment because it was causing some = issues I=20
haven't had the time (or inclination) to deal with for now. I set it to = be=20
disabled at startup, assuming that was that- it wouldn't start at boot = time=20
unless I manually started it.
 
Wrong.
 
 
I noticed suddenly all my drive =
mappings went awry=20
on my other machines.
 
I started looking at the server and =
tried=20
restarting the Server service, and looking at everything in there, when = I=20
noticed... Sygate service was started. After I had told it NOT to start = at boot.=20

 
Nasty email to Sygate to follow. What =
really is=20
irksome is I specifically recall having manually set that service not to = start=20
previously.
 
Thanks for having been there trying to =
help. It's=20
hard to debug a problem when someone else's product isn't doing what = they say it=20
will do.
 
By the way, I'm not sure if I
installed =
NetMon or=20
not. I usually try to install everything I can find to install on the = CD. And I=20
do have multiple adaptors, but only 1 is employed.
 
I wasted 4 hours on this and missed =
half of a=20
baseball game. I'm REALLY pissed. I don't mind chasing problems when = they're=20
legit, but I really don't like it when I disable something and it = doesn't really=20
disable itself. 
 
(Unfortunately, I expect the
reply will =
be=20
"unsupported on pre-released platforms.")
 
Ack! Thanks, again, Rich. I always =
appreciate the=20
help.
"Rich" <{at}> wrote in message news:3eb9d1d5$1{at}w3.nls.net... If you have Network = Monitor=20 installed on the client you can capture the network traffic on the = client to=20 see what if anything is returned by the server. If you don't = have NetMon=20 installed on the server, install it. It's a Windows = component. =20 Capture the traffic there and see if anything is coming from the=20 client. If you have multiple = network=20 adapters check if you have Terminal Services configured to listen only = on=20 specific adapters. Finally, try telnet from = the same=20 client to a different port on the server, say 445. Rich
"David Blair" <drb{at}u-spam-u-die.com>">mailto:drb{at}u-spam-u-die.com">drb{at}u-spam-u-die.com> = wrote in=20 message news:3eb9cfc8{at}w3.nls.net... Here's what happened: E:\Documents and Settings\David R.=20 Blair>telnet 192.168.0.54 3389Connecting To = 192.168.0.54...Could not=20 open connection to the host, on port 3389: Connect=20 failed So, I take it there is something I = need to look=20 at in the network layers. I didn't change anything, but something = obviously=20 is wrong. I can start a TS session back to it's own TS server, by = the way=20 (which is too bizarre for me!) What should I look at? By the way, this machine is the = only one on a=20 wireless adapter.
"Rich" <{at}> wrote in message news:3eb9c324{at}w3.nls.net... Test if you can = telnet from the=20 problem client to port 3389 on the server. If not, the = problem is in=20 the network layers and not Terminal Services. If telnet works, go = to the=20 server and clear the event logs then attempt to connect. = Look to see=20 if the logs have anything interesting. Rich
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