TRA> And Mark, if you want better answers, provide better
 TRA> information!
i thought i had provided the needed information... sadly, i see now that i 
hadn't... as one who does and has done tech support in the past, i should 
have known better...
however, there is a catch22 also... i have had problems with giving too much 
and too little information in the past... in this case, i elected to give 
less...
it seems that my joviality (humor) was also missed... ;-(
)\/(ark
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