G'day Bob,



11 Oct 96 08:52, Bob Lawrence wrote to Rod Gasson:



 RG>> Contrary to popular belief, dirty heads DON'T cause a 'slight

 RG>> loss of picture quality' - When your heads get dirty it usually

 RG>> happens suddenly, and you basically lose the entire picture (it

 RG>> looks like you are viewing the tape through a snow storm. When

 RG>> this occurs, 99% of the time none of the headcleaning tapes

 RG>> will have any effect.



 RG>> Video heads are pretty much 'self cleaning' anyway - the same

 RG>> abrasive action that wears heads out will tend to keep them

 RG>> clean.



 BL>   (grin) It's nice to find an honest tech at last... most of you keep

 BL> this nice little earner a secret.



What saddens me though is that in spite of my efforts to educate my

customers about this, many of them will still go out and pay up to $80

for a U-beaut headcleaning tape that works no better that a $5

cleaning tape, which does little better than just leaving a normal

tape running for a short while.



I must admit I do get a kick out of the customers that confidently

bring their machine in for 'repair' and tell me that its NOT dirty

heads because thier $80 cleaning tape didn't fix the problem..  all

too often have I been tempted to clean the heads (which is/was the

problem all along), and then charge 'em $100 or more to "resolder the

head amp". Instead, I rather "foolishly" clean the heads while they

wait, smile at them and tell them how they have just wasted $80 on

their U-Beaut cleaning tape, and then slug 'em with a $25 bill for

doing what should have been done in the first place. ;-)



Hmmm...  no wonder I'm not getting rich...  not only am I not ripping

them off, but I humiliate them in the process.  



Cheers,

Rod



--- FMail 0.94