From: "Ray Gokey" 
Subject: Re: Cantel first to Go?
Date: 1998/02/15
Message-ID: #1/1
References:  
Organization: NETCOM Canada
NNTP-Posting-Date: 15 Feb 1998 23:37:55 EST
Newsgroups: alt.cellular,alt.cellular.clearnet,alt.cellular.gsm,fido.phones,misc.invest.canada,van.general




>and that the quality of the service offered by the old duo is far below
>satisfactory level.

Its a WIRELESS phone, not a landline. Both the Bell co's and Cantel DO offer
good coverage and service to their customers


>We really need new dynamic and user friendly companies like Microcell and
>Clearnet to break the rule of the ugly two.

Yeah whatever.

  I hope that both of them will
>stay with us for many years to come and will maintain their excellent
>service level.

Have you ever tried calling customer service for either of these two
companies? How long did you stay on the line before hanging up? Try calling
Cantel's 1-800 customer service line. It is generally answered right away or
if you hold it is only for a minute or two. Mobility is not quite as good
but still better than the two new companies.

And who would want a company that only offers one phone (clearnet) that
can't be reprogrammed by anyone who sells it and apparently not by Clearnet
either. Or a company that is perpetually "just a week or two" away from
finally offering a dual mode handset (Microcell).

Ray Gokey