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echo: locsysop
to: Bill Grimsley
from: Paul Edwards
date: 1996-01-31 08:42:36
subject: USR Courier

RS> Both produced IDENTICAL results, with about 5 calls to each. Both with
RS> the same mindless demand for a retrain straight after the connect and both
RS> with the same roughly 30% rate of falling flat on its face after that.

BG> Easy to say that the Courier shouldn't be demanding a retrain immediately 
BG> following the connect, but if that's its normal operation, I'd have fully 
BG> expected to be hearing other complaints about that.  Also, one of the more 
BG> objectionable and time-wasting duties I had to perform at CHH was to test 
BG> EVERY single modem they put up for sale (although I suppose DOAs _can_ be a 
BG> tad embarrassing), and this was done by calling Mike's own BBS - equipped 
BG> with a Courier - and DLing a largish file.  I must have tested literally 
BG> 100s of modems in this manner, the bulk of them being 14k4, yet I didn't 
BG> once see the problem you describe.  And there must be a HELL of a lot of 
BG> people calling Couriers with their Rockwell 14k4s too.

And did you check all those modems, to see if a retrain had been
requested?  If so, how did you check that?

[fx: falling flat on face]

RS> Which conveniently eliminates any possibility of
RS> it being Pauls line, or a dud USR at his place, etc.

BG> Dunno, I think it might be wise to grab another 14k4 at your end if 
BG> possible, and see what happens then.  If it fails the same way, I'd also be 
BG> pointing the finger at Couriers in general.  All you've proved so far is 
BG> that YOUR Supra appears to have a minor incompatibility problem with 2 or 3 
BG> Couriers.

Yes, an incompatibility which my Spirit DIDN'T have, meaning it
is fixable from the USR end, although that does not necessarily
mean that it is the USRs problem.  However, when you buy the
world's most expensive modem, you expect it to be compatible with
MORE thinks than a Spirit II, not less.  Anyhow, it's still far
more likely to be a USR bug, because for it to be a Supra fault,
there has to be a bug in the Supra, that only occurs with a USR,
that makes it look like a retrain has been demanded when there
was none.  It's certainly possible, but either way, the USR is
not compatible with real-life modems.  BFN.  Paul.
@EOT:

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* Origin: X (3:711/934.9)

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