Paul, at 09:06 on Feb 10 1996, you wrote to Bill Grimsley...

BG> So buy a Netcomm instead then.  You'll still end up with a bug-infested 
BG> pile of shit, but one in which the bugs CAN'T be fixed at all.

PE> I reckon even if Netcomm could fix the problems, they wouldn't anyway.

Then why even consider one?  Sheesh!

PE> I have come to the conclusion that I will get ZERO
PE> support no matter what modem I buy, and that I will have to
PE> live with it until the next lightning bolt.

A true story:  This fellow in FNQ had his imported Sportster absolutely
charred by lightning, so he rang USR to ask if anything could be done. 
They gave him an RMA number, and asked him to ship it back to them for
evaluation.  About two weeks later, a parcel arrived, containing a brand
new Sportster, at no charge, and as a direct warranty replacement.

Yeah, sure looks like shitty support to me.

Regards, Bill

--- Msgedsq/2 3.20