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echo: nthelp
to: All
from: Chris Robinson
date: 2003-10-17 09:23:32
subject: Totally Strange - Groundhog Day PC

From: Chris Robinson 

This is the strangest problem I've ever seen on a PC.  The PC belongs to my
flatmate's brother and runs Windows 2000 service pack 2.  His brother
called him up yesterday to say he was having a strange problem.  He said
that whenever he reeboots his PC it goes back to how it was before (a GREAT
description there :oP).

Anyway, my friend went over to have a look at it and here's what happens:

- You boot up the PC and it boots into Windows with no problems.  Let's
call the state it's in after boot (all files/ folders/ settings etc) state A.
- Whatever you now do to the system, like install/ uninstall software/
apply Windows service packs/ delete files, when you reboot it will return
to state A with any deleted files returing, any installed programs not
there anymore etc.

First off, let me tell you that the system has a 30Gb Hard Drive.  5Gb is
for the Windows partition and the other 25Gb is a seperate partition for
data.  Both are fairly full (the Windows drive only had about 38Mb free
when my frend went around to look at it).  Here's what he did:

- Booted the system.  Uninstalled AVG6 and installed AVG7, making sure
all registry entries/files for AVG6 were gone comletely.  Ran a full
VirusScan of the system and found some Virus's that he said were
"non-major" ones.  AVG removed them completely.  He disabled
system restore/ hibernation features.  He then cleared over 1.5Gb of temp
files/ crap from the Windows drive and defragged the system (which took
1/2hr or so).  He then deleted about 1Gb of data files from the other
partition as a test (these were backed up onto CD).
- So, after doing this, he reboots the system.  Guess what?  It returns
exactly to state A - the virus's are back, AVG6 is back with no trace of
AVG7, the 2.5Gb of deleted files had returned and the drive was as
fragmented as before.  Strange huh?  He also mentioned there was no major
hard disk activity upon reboot (so some app wasn't restoring an image each
time - and where would it store the data anyways?)...

I mean, you start to think that it's some kind of problem with data being
written to the disk (i.e. it's not being!) but can this happen on this
scale?  Is it possible that there's some kind of program lurking that makes
Windows think it's performing write operations to the disk but isn't?

The strangest thing is that he's tried it all in safe mode with the same
effect.  Also, the defragging bit's odd because he saw it defrag and there
was hard disk activity when it was defragging (like there should be).  I've
suggested trying a tool like Eraser to completely wipe some files whilst in
Windows and see if they return but I think they would by the sounds of
things because it appears that they're not actually being deleted in the
first place!

Has anyone ever seen this kind of thing before?  I know there are 3rd party
devices that can do this (I think NEC make one that restores an image on
each boot) - but this is a PC that my flatmate built from scratch.

Chris....

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