BG> So buy a Netcomm instead then.  You'll still end up with a bug-infested 
BG> pile of shit, but one in which the bugs CAN'T be fixed at all.

PE> I reckon even if Netcomm could fix the problems, they wouldn't anyway.

BG> Then why even consider one?  Sheesh!

Because it's cheaper, and has the same support I get elsewhere.

PE> I have come to the conclusion that I will get ZERO
PE> support no matter what modem I buy, and that I will have to
PE> live with it until the next lightning bolt.

BG> A true story:  This fellow in FNQ had his imported Sportster absolutely 
BG> charred by lightning, so he rang USR to ask if anything could be done.  
BG> They gave him an RMA number, and asked him to ship it back to them for 
BG> evaluation.  About two weeks later, a parcel arrived, containing a brand 
BG> new Sportster, at no charge, and as a direct warranty replacement.

BG> Yeah, sure looks like shitty support to me.

A true story: This fellow in Sydney was told categorically that
USR's were absolutely brilliant and he wouldn't be disappointed.
He got one on loan, found over 10 problems with the modem in 
the first couple of weeks of operation, posted the problems in 
the USR_MODEMS echo, and that was the last he ever heard from
"USR Support".  BFN.  Paul.
@EOT:

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