Mike,
  I received the following concerning DIVE but I think most graphics
  programmers are confused on how one REPORTS a bug to IBM:

  I realize that most bugs are user errors but still I beleive it's
  important for these DIVE people to learn how to REPORT an
  error and obtain an APAR (I think that is the term). Real time
  video on the Internet is coming fast for all database programmers -
  your customers will be viewing your products - not just reading
  about them - Maybe the DIVE programmers are correct that IBM
  isn't interested or maybe they just reported the "bugs" in the wrong
  way  !

  ***** Forwarded ********

  Subject: Re: Dive APAR Bug List !
  Date: Mon, 3 Jun 1996 22:29:53 -0400 (EDT)

  >   Please forward a copy to me of all the bugs you have concerning DIVE
  >   and/or DART and the APAR number for each bug (you should have alot
  >   of APAR numbers) that IBM gave you when you reported each bug  !

  Jeffrey,  The whole list of DIVE bugs was handed to an IBM manager.
  He recieved a total of (I think) 3 APARS for this list of bugs.
  IBM just isn't interested. If I find the buglist at home I'll mail it to you.

  **********

  
  How should have the above been handled ?

  Thanks,
  -Jeffrey-
 

... Documentation - The worst part of programming.
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