-> I have an internal I-Modem, which dials and connects fine on outbound
-> calls. On an incoming call, I can hear the ring in the modem, but the
-> software isn't getting anything. If I do an Alt-A (manual answer),
-> it'll get the call. As far as I can tell by the lousy documentation,
-> this (U model) should provide enough current on the POTS line to
-> handle 5 phones!
This may have been answered before, but the internal I-Modem will not
generate a ring on the POTS line.   You either need the external version
or purchase a ring generator.
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