TIP: Click on subject to list as thread! ANSI
echo: tech
to: Greg Easthom
from: Roy J. Tellason
date: 2003-09-11 20:01:10
subject: Mainboard-Bulging Ca 2/

Greg Easthom wrote in a message to Matt Mc_Carthy:

 GE> Other manufacturers have been less helpful. As Gary Headlee's 
 GE> capacitor replacement side business grew, he began receiving
 GE> damaged boards built by other companies besides ABIT. But when he
 GE> posted the list of other boards on his Web site, he received
 GE> letters from lawyers representing two manufacturers, prompting him
 GE> to pull the posting.

Why?  Is there some misrepresentation of fact going on here?  Are the mfrs
in question not doing what he says,  being reluctant to own up to the
problem?

I don't personally get too bothered by letters from lawyers.  I got a
number of them from one locally here some years back,  really horrible
ones,  that were printed in ALL CAPS on what must have been a fairly old
printer,  with a faded ribbon,  and all demanding money that it was claimed
that I owed them.  So I generated my own form letter in reply,  asking for
substantiation,  and disputing the validity of their claim.  After a while
this got me one phone call,  from some girl in their office who aske me if
"I was refusing to pay my debt",  and all I had to do was
reiterate that I was "disputing the validity of that alleged
debt" and that was the end of it...

Doing business and responding to tactics meant to intimidate by giving in
means that these tactics will continue to be used.  And I sure as heck
don't want to encourage such folks...

 GE> Carey Holzman, as a builder of custom PCs, has been trying to raise
 GE> awareness about the defects since last spring. He thinks 
 GE> manufacturers should be more public about the problem and issue a
 GE> recall. "Main board replacement is a big job. It's a huge amount of
 GE> downtime for the user," he says. Failures can also occur after the
 GE> warranty has expired, he points out. "The manufacturers should do
 GE> the right thing."

Yeah they should.  But who is ultimately responsible for this mess?  The
cap makers,  it would appear,  if they weren't testing their product enough
to find out that it was going to fail...

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