-=> Quoting Matt Smith to Dale Hill <=-
 WL> I just read an article in Fortune magazine on "who is the 
 WL> customer." In the business context, it was the fad a while
 WL> ago for departments
 DH> Which issue was this in?  I'd be interested in reading it as it 
 DH> relates directly to the curriculum I teach.
 MS> I don't see how relevant the article would be to the issue of who
 MS> the  "customer" is in K-12 public schools.  Fortune's article is 
 MS> in the context of total customer choice without added cost 
 MS> for buying the same product/service from another supplier, 
 MS> where suppliers have no right to coerce payment from non-
 MS> buyers,
Wrong, wrong, wrong.  Wrong in the other rants I clipped for
brevity, too.  Either you didn't read the article, or you are
completely clueless about what it's like to work in a large company.
 
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