-=> Quoting Dale Hill to William Lipp <=-
 WL> I just read an article in Fortune magazine on "who is the customer."
 WL> In the business context, it was the fad a while ago for departments
 DH> Which issue was this in?  I'd be interested in reading it as it 
 DH> relates directly to the curriculum I teach.
Hmm.  It's not around here anymore.  It's a recent issue of
Fortune Magazine, the cover has a hacker staring over a
partition, and the cover is something like "Who is reading your
email."
 
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